Error in activation

[hum_free 0]

I purchased an activation code just now, and upon following your instructions on youtube, this error appeared (Communication Failed - 10092). Hoping for a positive response on this matter. thank you.

[Admin 17]

Hi!

This is the key error, please, send the screenshot of the error, your order number and printer model to our email: support@inkchip.net

There you will be provided help in details