Jill 0 Posted February 21, 2021 I did every thing you told me to do now i get an error 10092 can not communication failed. i paid for something that i can't use need to get to next step help please jill v Quote Share this post Link to post Share on other sites
Admin 17 Posted February 21, 2021 Good morning! What is your order number? I need to check your key. Quote Share this post Link to post Share on other sites
Jill 0 Posted February 21, 2021 15077 is my order # Quote Share this post Link to post Share on other sites
Admin 17 Posted February 22, 2021 Hi! The point is that you cannot use the key on another printer. One key for one printer. Quote Share this post Link to post Share on other sites