Activation Software Failure needs permission to download

[Errol 0]

I have EXP-15000 and the software for Activation exe. doesn't download, or downloads nothing. Message is  'needs permission to download'.

[Errol 0]

44 minutes ago, Errol said:

I have XP-15000 and the software for Activation exe. doesn't download, or downloads nothing. Message is  'needs permission to download'.

also my PC is running: 

Edition    Windows 10 Pro
Version    22H2
Installed on    ‎31/‎12/‎2023
OS build    19045.4046
Experience    Windows Feature Experience Pack 1000.19053.1000.0

Processor    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz   2.50 GHz
Installed RAM    8.00 GB (7.65 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edited February 27 by Errol

[Errol 0]

sorry its XP-15000 

[Admin 16]

21 hours ago, Errol said:

sorry its XP-15000 

The software has been tested and is completely safe for your computer and printer. Disable your antivirus during installation.

Thanks!