Inkchip activation tools is saying read failed

[lamdav4 0]

Printer shows up but when I hit activate online it's saying read failed, I hit tools and that page is Russian. I need English translation. Please help

[Admin 16]

On 1/15/2024 at 2:09 PM, lamdav4 said:

Printer shows up but when I hit activate online it's saying read failed, I hit tools and that page is Russian. I need English translation. Please help

Hello!

You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode.

Please read the instruction from our website carefully:

https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf

Also, please watch the video guide from our official YouTube channel:

https://youtu.be/oF0DsDVPT7k

Let me know the result!

If it will be any troubles,write us!

Thank you!