XP-6000 Communication error

[Guywith6000 0]

So I just purchased a key thinking the firmware on my XP-6000 was updated with the provided firmware files. I run the activation program and try to activate the key and I get an communication error. I try to run the firmware update in normal mode and I get an error message telling me the printer was not updated. Please I need some guidance.

[Admin 17]

Hi! Please send a screenshot with an error.

 

[Guywith6000 0]

Please help. I only bought the key because it looked like the printer took the firmware successfully. The firmware failed message was new.

 

Edited July 16, 2020 by Guywith6000
Serial #

[Admin 17]

Please try this new file for you.

1) Upload firmware which I sent

2) Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer)

The uploading process will stuck at 70-80% - it is ok!

Open task manager and stop updater process.

Printer will blink for about 5-15 minutes - then will power OFF.

Now power on the printer - chipless firmware is installed in your printer!

 

FWG148TL_NU99Z9_XP6000.rar

[Guywith6000 0]

 It didn't work. Same errors as before.

[Admin 17]

We updated the firmware on our website. Please download the new version

 https://inkchip.net/soft/

[Guywith6000 0]

Sorry to say but it still didn't work the way it should. Can anyone else test this firmware for me please?

[Admin 17]

Please make sure that you follow all instructions:

Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer)
 
The uploading process will stuck at 70-80% - it is ok!
 
Open task manager and stop updater process.
 
Printer will blink for about 5-15 minutes - then will power OFF.

If it doesn't work, what error occurs at the end?

[Guywith6000 0]

I start the installation process  and the software tells me that the printer is going to restart. the printer restarts and nothing appears to happen. After a while the printer's head start moving as if going through a restart progress. After I see that I try the run the Activation software and it shows up as USB001 (XP-6000 series). After I enter the code emailed to me it tells me that the software could communicate with the printer and that's it. I'm 100 percent sure that the code emailed to me is incorrect or non-functioning. I've never had a problem with chipless firmware. I've bought keys from a another website for other printers and those worked fine. I'm getting tired of this and I would like a refund or at the very least a partial refund. If that's impossible I would like another key that actually works with my printer. I'm sure you have a way to see the key that was sent to me was not used in any capacity. Thank you....

[Admin 17]

What is your order number? We'll check your key.

[Guywith6000 0]

order #7453

[Admin 17]

We sent you a new key in the mail. Please check it out.

[Guywith6000 0]

No key yet. Will I get the key from the email address in your signature box?

[Admin 17]

Please check your mailbox. We sent you a new key on July 20th.

[Guywith6000 0]

Nothing. My email address is npcizzy@gmail.com. This is the email I used to place my original order. No key yet. My last conversation was with Kate. Kate has since stopped communicating. 

[Guywith6000 0]

I finally got the email and a new key. It finally worked after so much time and headache. Thanks for trusting me.

[fraa 0]

XP-6000 I have the same problem, I have 3 keys and neither one works!

[Darshak 0]

Hi,, Its same happen with me.

Same error , not updating firmware.

do I need all cartridge when i do update???

because magenta cartridge is no detected.

 

Please help me with this ...

 

Thank you

 

Printer : Epson XP-6000

[Admin 17]

In which mode did you install the firmware? Make sure you are using only USB connection to the printer.