purchased activation code but no place to find download option

[kathy.smith301@yahoo.com 0]

I purchase the activation code for epson xp15000 but it didnt give me any options of downloading firmware or anything. What do I do with this activation code?? 

[Admin 17]

On 8/31/2023 at 2:44 AM, kathy.smith301@yahoo.com said:

I purchase the activation code for epson xp15000 but it didnt give me any options of downloading firmware or anything. What do I do with this activation code?? 

Hello!
Please send to our support team support@inkchip.net the screenshot of the error. Also write them your order number and printer model.