app or printer not responding

[kArfA 0]

I have installed the app and bought a code but when i ry to reset caounte and also when i read the counter the app doesn't respond. please help me

My printer is an Epson Stylus Photo PX700W

[Admin 17]

On 7/25/2023 at 11:17 AM, kArfA said:

I have installed the app and bought a code but when i ry to reset caounte and also when i read the counter the app doesn't respond. please help me

My printer is an Epson Stylus Photo PX700W

Hello! You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. Make sure you installed them before running the utility and before using the WIC reset key, otherwise the key can be damaged. « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads »