laurak9464 0 Posted June 27, 2023 (edited) program not responding. now I get key reused when i try again Edited June 27, 2023 by laurak9464 Quote Share this post Link to post Share on other sites
Admin 17 Posted June 28, 2023 19 hours ago, laurak9464 said: program not responding. now I get key reused when i try again Hello! You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads » Quote Share this post Link to post Share on other sites