activation write failed - 2

[top level printing 0]

I am attempting to enter my activation code and when I do, I get the following: Activation write failed - 2.  not sure what to do next

[Admin 17]

On 6/5/2023 at 10:10 PM, top level printing said:

I am attempting to enter my activation code and when I do, I get the following: Activation write failed - 2.  not sure what to do next

Hello!

What is your model of printer?

[top level printing 0]

On 6/7/2023 at 2:48 AM, Admin said:

Hello!

What is your model of printer?

XP-15000

[Admin 17]

On 6/10/2023 at 1:50 PM, top level printing said:

XP-15000

Hello!
You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode.

Please read the instruction from our website carefully:
https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf

Also, please watch the video guide from our official YouTube channel:
https://youtu.be/oF0DsDVPT7k