livio 0 Posted June 2, 2023 I have tried multiple times to install firmware with same results. At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. I am using Windows 10. I tried to install firmware by another PC ant it gives me the same error. I follewed carefully the instrucions even by youtube. I can see the printer so it is clearly plugged in and turned on. It is connected USB to the computer. Quote Share this post Link to post Share on other sites
Admin 17 Posted June 2, 2023 6 hours ago, livio said: I have tried multiple times to install firmware with same results. At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. I am using Windows 10. I tried to install firmware by another PC ant it gives me the same error. I follewed carefully the instrucions even by youtube. I can see the printer so it is clearly plugged in and turned on. It is connected USB to the computer. Hello! Please try this updated file with the Chipless Firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP255_v1.rar 1) Upload the Chipless Firmware which is attached above. 2) Turn on the printer in the NORMAL MODE (using only the power button). Do not put the printer in the UPDATE MODE. The loading process will get stuck at 75-85% - that is OK. 3) With the use of the task manager stop the loading process. Printer will blink for about 5-15 minutes . It should then turn off automatically. 4) Now turn on the printer - Chipless Firmware should be installed! 5) Run the Activation Software to insert your Activation Key. Quote Share this post Link to post Share on other sites
Rocco 0 Posted October 12, 2023 Exactly as per Livio , itried several times to install the firmware. Also I followed all indications suggested by Admin but without any result What have i to do? Ihave already bought the activation code My priter is XP-255 Thank you for your replays Quote Share this post Link to post Share on other sites
Admin 17 Posted October 18, 2023 Hello! Which error are you getting when trying to install firmware in normal mode? Quote Share this post Link to post Share on other sites
Rocco 0 Posted October 19, 2023 Hello the error was the locking of the loading at 99%. I resolved by stopping ( using TaskManager) at 85% and without awaiting the automatic restart of the Printer , i put the inter Off and On in normal mode and activaiting the Firmware as per the software downloaded and by using the activation code. Now , all is ok , my XP-255 prints using refillable cartriges Quote Share this post Link to post Share on other sites
