ALL THE LIGHTS ARE FLASHING & FIRMWARE CAN NOT BE LOADED TO THE PRINTER

[aldo.alvarezicazatti@live. 0]

I HAVE TRIED TO INSTALL DE NEW FIRMWARE AND A MESSAGE SAY THAT DE FIRMWARE HAS NOT BEEN UPDATED AND ALL THE PRINTER´S LIGHT ARE FLASHING. I HAVE TRIED TO UPDATED SEVERAL TIMES BUT ALWAYS APPEAR THE SAME MESSAGE. CAN YOU HELP PLEASE? REGARDS

El firmware de la impresora no se ha actualizado.
Actualización del firmware fallida. Causa/s posible/s:
- El cable USB no está conectado al ordenador o a la impresora.
- Se ha perdido la conexión de Wi-Fi/Ethernet con la impresora.
- La impresora está apagada.

I HAVE BEEN CHECKED ALL THIS POSIBLE CAUSES AND THIS IS NOT THE PROBLEM

[Admin 17]

16 hours ago, aldo.alvarezicazatti@live. said:

I HAVE TRIED TO INSTALL DE NEW FIRMWARE AND A MESSAGE SAY THAT DE FIRMWARE HAS NOT BEEN UPDATED AND ALL THE PRINTER´S LIGHT ARE FLASHING. I HAVE TRIED TO UPDATED SEVERAL TIMES BUT ALWAYS APPEAR THE SAME MESSAGE. CAN YOU HELP PLEASE? REGARDS

El firmware de la impresora no se ha actualizado.
Actualización del firmware fallida. Causa/s posible/s:
- El cable USB no está conectado al ordenador o a la impresora.
- Se ha perdido la conexión de Wi-Fi/Ethernet con la impresora.
- La impresora está apagada.

I HAVE BEEN CHECKED ALL THIS POSIBLE CAUSES AND THIS IS NOT THE PROBLEM

Hello! 
Could you please send me the screenshot of the error so I can help you.

What is your printer model and what mode did you install the firmware in? Normal mode or update mode?

[aldo.alvarezicazatti@live. 0]

On 3/18/2023 at 1:22 PM, Admin said:

Hello! 
Could you please send me the screenshot of the error so I can help you.

What is your printer model and what mode did you install the firmware in? Normal mode or update mode?

On 3/18/2023 at 1:22 PM, Admin said:

Hello! 
Could you please send me the screenshot of the error so I can help you.

What is your printer model and what mode did you install the firmware in? Normal mode or update mode?

On 3/18/2023 at 1:22 PM, Admin said:

Hello! 
Could you please send me the screenshot of the error so I can help you.

What is your printer model and what mode did you install the firmware in? Normal mode or update mode?

Hi! I have answered your quote but a have not received any answer. Please help me!!! I could not answer before becauses I have a surgery... PLEASE HELP ME!!!!

I have answered your ask by email. regards

[aldo.alvarezicazatti@live. 0]

this is are the screenshots required

please help me ASAP! I need to print ASAP!

THANKS AND REGARDS

[aldo.alvarezicazatti@live. 0]

I couldn't ask you before because I have an emergency surgery

so sorry!

[aldo.alvarezicazatti@live. 0]

printer model  EPSON XP 2101

I think that i have installed firmware in normal mode... sincerely i'm not sure

[Admin 17]

On 4/11/2023 at 1:35 AM, aldo.alvarezicazatti@live. said:

printer model  EPSON XP 2101

I think that i have installed firmware in normal mode... sincerely i'm not sure

In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in.

Then turn the printer on just using the power button.

Watch the video please: