Printer Firmware was not updated

[Angela Hayes 0]

The firmware was not updated.

The firmware update did not complete. Try the following, then retry.

Ensure that the printer is connected - my printer is connected.

Ensure that the  printer is powered on - my printer is on. 

I will get to 80 percent and that message appears. I've pulled the cord out and put back in and that did not work, firmware in not on my computer.

 

 

[Admin 17]

Hello!

Tell me please your order number and printer model. Send me a screenshot of the error so I can help you. 

[Rick1974 0]

I am getting this exact issue on an XP 15000

So frustrated now

[tattoosoffrogs 0]

Not responding either during the screen to select printer xp15000

[Rick1974 0]

tattoosoffrogs........you have to download the driver from epson first. Then the printer shows up. After many hours and hair pulling I figured it out!  when it say firmware did not complete just click next and finish. Then do the activation key. And away you go!