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When I open the activation box, it is not showing my printer.  Tried re-installing activation download and same thing, no printer showing in box.  Please help!  Thank you!

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On 2/18/2023 at 12:11 AM, CathyF said:

When I open the activation box, it is not showing my printer.  Tried re-installing activation download and same thing, no printer showing in box.  Please help!  Thank you!

Hello!

What is your printer model and order number? What mode did you install the firmware in?

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