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TONY

CODE TOO MANY CHARACTERS

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Hello, to reset waste counter of my Epson Stylus SX230 I had to order a key. 
My oder is 464296 and I received my activation code. But into WIC,
it is requested 16 characters for the code, while what you sent me 
is at least 50 characters! What should I enter??? 
Thanks

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Hello! 
You must enter all the characters we sent you in the order, but before you do that you need  make sure that you did install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. You can install this programs from here: 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads  

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