wim 0 Posted November 7, 2022 I have been through the setup program. As far as I know succesfull but in the activating proces, when I press 'activate online' I get message to wait for the update to be finished. Hopefully can someone help me. Quote Share this post Link to post Share on other sites
Admin 17 Posted November 8, 2022 Hello! You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you! Quote Share this post Link to post Share on other sites
wim 0 Posted November 9, 2022 Thanks for your answer, I have also tried to run the firmware update in normal mode. But then it stops after restart at 99% and after some time I get the message that update has failed and I should try again. I have done tis a few times. In normal mode update program doesn't find USB connection. It works through wifinetwork In update mode I can get USB connection and update up to 100% but then I get the message which I stated in my initial message. Hopefully I state my problems clear to you. I really wish to buy an activation code but I wait until updateprogram is working all the way up to the moment of activation. Quote Share this post Link to post Share on other sites
Admin 17 Posted November 10, 2022 Hello! Did you stop the boot process at 75-85 percent through the task manager? You can't let the boot process get to 99 or 100 percent and fail. You also need to disable network connection to the printer. Use USB connection only. Quote Share this post Link to post Share on other sites
