XP-1500 lot of issues...

[han wedge 0]

Hi,

 

So I have a brand new XP-1500 and I tried to update the firmware but I can't...

First the firmware update program does not see my printer using a usb cable only through wifi.

When I run this program, at 66% the printer reboot and then it gets stuck at 83%. Usually if I wait for too long then I get an error message. But if I turn the printer off / on it goes to 99% and then it's stuck again... If I wait I get an error message...

 

So I  tried to close the firmware program before the error message (using task manager) and then I tried to run the activation program but I get the "read -1 failed" error. I tried with the 99 firmware for xp-1500 but it doesn't work either..

 

What can I do?

[han wedge 0]

Using the 99 firmware and firmware mode I can use an usb cable and the update goes complete but activation fails (still read -1 error)

[Admin 17]

14 hours ago, han wedge said:

Using the 99 firmware and firmware mode I can use an usb cable and the update goes complete but activation fails (still read -1 error)

Please try this new file for you:

 

https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar

 

1) Upload firmware which I sent

 

2) Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer)

 

The uploading process will stuck at 70-80% - it is ok!

 

Open task manager and stop updater process.

 

Printer will blink for about 5-15 minutes - then will power OFF.

 

Now power on the printer - chipless firmware is installed in your printer!

[han wedge 0]

Unfortunately it does not work.

It gets stuck at 66% (when the printer is rebooting) or at 83% (after the reboot). I tried both (ending the program at 66 or 83%) but same thing... Still cannot activate (read failed -1 error)

 

I don't know if it matters but the printer does not blink... After the reboot (at 66%) screen and lights are "normal" (like after a classic boot), If I end the program it stays that way (nothnig special happens).

 

So what is next?

[Admin 17]

16 hours ago, han wedge said:

Unfortunately it does not work.

It gets stuck at 66% (when the printer is rebooting) or at 83% (after the reboot). I tried both (ending the program at 66 or 83%) but same thing... Still cannot activate (read failed -1 error)

 

I don't know if it matters but the printer does not blink... After the reboot (at 66%) screen and lights are "normal" (like after a classic boot), If I end the program it stays that way (nothnig special happens).

 

So what is next?

Hello,

Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version.  

Basic concepts of the solution: 

- Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode. 

- 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode. 

- Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed. 

- Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button.  

 

Algorithm for solving the problem: 

 

1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 

2. Flash printer 99 with InkChip firmware in Firmware Mode. 

3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 

4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 

5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 

6. Flash the printer with Inkchip firmware in Recovery Mode. 

7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 

8. Activate chipless firmware with the key.

 

This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ  

And after that just ran again the inkchip firmware upload in normal mode.