Program not responding

[Program not responding]

I'm using the same USB cable that was connected for printing, internet is good. 

ET-4700 comes up in the list of printers for the program, so I'm pretty sure it's seeing the printer.

I tried another computer and that had the same problem. The program just doesn't seem to want to run

We may be buying a new printer because we need to get work done.

Thanks for the input

[Program not responding]

Hey all, downloaded the WIC tool and activation key to reset the waste ink tank on Epson ET-4700. Run the program and it says "Program not Responding"

Any thought on making this run?  This is a business printer and we are on hold getting orders out until it's fixed.

Thanks.