Jewelz

I have deleted all other printers and devices. In the email that contained my key, there is a line that reads: Please, download and install the required Firmware for your Epson model from this link : https://inkchip.net/soft/, however, my printer isn't on the list do download the firmware. When I purchased the key, it said my printer is supported. I have an Epson ET-4700. Is this possibly the reason why it isn't working? What is the firmware for?

I’m having the same issue. I purchased a key. I followed all of the steps. I have an Epson ET-4700. When it tells me to download firmware, my printer isn’t listed. But the key is compatible with my model of printer. When I pull up INKCHIP adjustment program, I click waste ink counters. Then on the drop down for my printer, there’s no printer listed. Please help!