Colin

ok. So I reset the printer to factory settings and reconnected to all computers and now it's back working. Odd, but got there. Why? Who knows! Colin.

Hi, yes I did follow instructions, watched the videos etc. The windows system has C++ 2015-2019 installed so I assumed that would include 2017. The program did run, pretty sure it wouldn't if it didn't the have the correct C++ libs installed. The printer was ok a few days before when I last printed. Now it behaves as described above. Can I run the WIC program again? I am wondering if the printer has got it's setting confused! Any more ideas? thanks, Colin

Hi. I have Epson XP-520. All was working and printing fine in past week. I got the WIC error so I have run the WIC reset program with the purchased key and it said all ok. Now when I try to print over wifi, I am told that it is out of paper even though there is paper in the tray. When I Connect via USB, the printer shows up but printing, even the test page, results in random characters and the print hangs part way thru. I have used a WIX reset before (not yours) and all was ok. It would appear that your program has mangled the printer. I have turned printer off/on as well as unplugging it from mains power but no change. I have rebooted my computer and retried, but again , no change. Any ideas? thanks, Colin