I have tried every thing I can think of. I start the update after powering on and off with usb cable. Printer says updating reboots sits their doing nothing for almost 15 min waiting on PC to finish first time it went to sleep so thought that might be it reason for the fail changed sleep to 15 min tried again. After failing it tells me their is a firmware update and if I update and try again it still fails then tells me on printer their is a firmware update again I can still print stuff when I pulled up the activation software it did an auto update I think then popped up a screen in another language clicked the mystery button guessing it said OK. It closed and moved the icon across the screen so update? Lol. Than it generates info and will let me input the code but don't want to use it if it's not going to work!
