reading failed - 1

[reading failed - 1]

Updated for the above situatiion.

I tried to use another Laptop, still stuck on the third steps, when install and running the INKCHIP Activation, without any printer model to select and activate online.

Thank you.

 

[reading failed - 1]

Hi, 

thank you for your help, I was tried to follow the above steps, and when I reach to third step,

tried to activate the firmware with the Activation program and the activation code,

there is without any printer model for me to select.

I can confirm I download the Activation is WF-C5290 from your web site. (I tried refresh still without any printer model show up)

Please help about this part, thank you.

[reading failed - 1]

Hi,

I bought the WF-C5290 key and tried to follow the step you give ,

when activation online it showed reading failed - 1, I download the new firmware which you provide for other person who have same problem.

However, when I try to run the new firmware, it can not detect the printer unless I turn on the printer (with usual power bottom), when the printer is on it showed can not updated.

What should I do in this stage?

If you provide the new firmware link for me to download, when install the new firmware, should I turn on the printer or not?

Thank you.