brian.durham@bvu.net

Issue resolved! I resolved the issue by changing out all the cartridges even though I had already had that set in the machine trying to fix it. Out of curiosity I placed the ones that were failing back in after the update and they worked fine. Thanks for the assistance!

Yes I have tried normal and update modes. It uploads the ROM in update however I have to manually reboot printer. Once the printer comes back on line it goes back to the print cartridge maintenance error screen. I have tried 3 different sets of cartridges same issue. I think if I can get it out of that maintenance screen it will work but I have tried everything I can think of.

Error I get.

I get the following error when I try to update the firmware with the copy I downloaded from this site. When I turn off/unplug the printer the green circle light flashes on and off and the screen shows printer cartridge error replace the ink cartridge. When I replace the cartridges with new ones and reboot the printer I get the same error. and same flashing green light. Tried many times. I have tried to get the printer in maintenance mode or any other mode besides the error screen with no success stays on error replace cartridge screen.