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Kwiedeman90@gmail.com

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Posts posted by Kwiedeman90@gmail.com


  1. Hello I have an xp-15000, and am attempting to update the firmware using the inkchip software. I am running into an issue where the software cannot locate my printer during stage 5, "Printer Selection". 

     

    The printer is connected to my PC

    It is on

    It has been set up and aligned

    It has been added to my PCs roster of printers

    it is not connected to WIFI

    The Inkchip software version i have installed is the proper XP-15000 version

     

    Upon selecting the 'Refresh' option in the inkchip software, the application freezes and does not respond, never successfully refreshing the list of available printers.

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