Hello!
To extract the file you need to use any archiver. We recommend using WinRar to make it work without any problems.
I'm having the same issue. I'm using Windows 7, downloaded the firmware update, but I'm getting an Error Message saying "Could not find files needed to start". What is the fix for this...? I downloaded 7-Zip, uncompressed the files, but still can't run the firmware update...
Epson WF-2850 Firmware downloading issues
in Supported Model and New Software Arrivals
Posted
I'm having the same issue. I'm using Windows 7, downloaded the firmware update, but I'm getting an Error Message saying "Could not find files needed to start". What is the fix for this...? I downloaded 7-Zip, uncompressed the files, but still can't run the firmware update...