AB1

I did what was suggested and it is not recognizing the printer. The only printer connected is the XP15000 via USB. A popup window displays, stating the printer is not connected or the connected printer is not the target printer; however, I am able to print a test page.

I have the XP 15000. It is connected to my computer via USB; however, during the firmware instillation process it is not detecting the printer via USB. It only recognize it via network. I have made several attempts to rectify this issue but nothing seems to help.