CindyClose
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Posts posted by CindyClose
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I've had this software since 9/28 and have managed to get all the way to the activation key. I have downloaded the right firmware and activation key executable according to the website. I have a WF7720 and the BUY screen only shows one download for a WorkForce printer. I purchased the key, received the number by e-mail and have entered the "activation key" in the SN window (all according to instructions).
Now I have a "Communication Failed - Error 10093" and customer support says I downloaded the wrong firmware because the receipt on the order only shows the first two WorkForce printers that the firmware covers. I need someone who understands the problem to help me.
Communication Failed - Error 10093
in Error with activation program and technical issues with the printer
Posted
And now my printer is useless. It says there is an administrative lock on my Epson WF7720 and I am unable to change any settings for printing.