After installing the Inkchip firmware on my WF-2860, prints with black looked great on premium presentation matte paper settings. Then the other day, black started printing a purplish color. Watching it with the lid open, it's only using the cyan and magenta inks to make the black. I had to change to plain paper, highest quality setting to get decent black but it's not as rich of a black as it was before on the premium matte setting. I have completely removed and reinstalled the printer driver but it did not help. Thank you in advance for any suggestions.
Premium presentation matte prints black incorrectly
in Error with activation program and technical issues with the printer
Posted
After installing the Inkchip firmware on my WF-2860, prints with black looked great on premium presentation matte paper settings. Then the other day, black started printing a purplish color. Watching it with the lid open, it's only using the cyan and magenta inks to make the black. I had to change to plain paper, highest quality setting to get decent black but it's not as rich of a black as it was before on the premium matte setting. I have completely removed and reinstalled the printer driver but it did not help. Thank you in advance for any suggestions.