complaint

[complaint]

Hello,

as I'd already written in my previous mail, I changed my profile because you faced the same problem with frive@club-internet.fr.

Your support is useless and incompentent and informations given on your website are deceptive, so I bought a new printer.

I require to be refunded quickly.

Could you please accede to my request and tell me how to proceed ? (credit on paypal, payment, check)

Frederik Rive

[Activation code]

On 3/12/2022 at 11:23 AM, Admin said:

Hi!
You sent an invalid email, that's why the email was not delivered.
You can send a working email here, after that our manager will send your key.

Hello,

my mail frive@club-internet.fr is valid.

Please try to send the key on frederikrive@gmail.com.

Thanks

[Activation code]

Hello,

my mail frive@club-internet.fr is valid.

Please try to send the key on frederikrive@gmail.com.

Thanks

[complaint]

Hello,

It's the third time I beg you the WIC reset key for my epson PX730WD.

The payment is done (order number 392336 carried out on March 9, 2022 and debited on my bank account on March 10, 2022).

Your site indicates I must receive those key after 15 minutes but I'm waiting for 5 days and I haven't yet recover it.

Could you please send me the key or, if not possible to have it, refund 9.99 USD on my bank account or even better on my paypal account ?

Your lack of response at my previous mail is intolerable.

I hope you will finally deign adjust this dispute.

 

 Rive, frive@club-internet.fr

[Activation code]

Hello.

The same for me.

I paid yesterday (order 392336) but I haven't yet received my activation key.

Could you please advise ?

Thanks for your support.