Firmware errors at 99% in F.A.Q. Posted January 8, 2022 I have the same problem with my XP-15000 with Epson firmware 20.41.NW99Z9 I have tried 6 times to install firmware with same results: At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. There are no error codes. I am using windows 10 Current F/W ver NW2017 Black ink cartridge is empty, but display is at home screen. Would this stop the update?
Firmware errors at 99%
in F.A.Q.
Posted
I have the same problem with my XP-15000 with Epson firmware 20.41.NW99Z9
I have tried 6 times to install firmware with same results:
At 99% completion, I get the following pop-up message:
The Printer's firmware was not updated.
The firmware update did not complete. Try the following, then click [Retry].
- Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer.
- Ensure that the printer is powered on.
Click [Retry] to perform the update again
Click [next] to continue processing.
There are no error codes.
I am using windows 10
Current F/W ver NW2017
Black ink cartridge is empty, but display is at home screen. Would this stop the update?