bud

when I run the activation software, the dropdown menu is blank. There is a brief flash at the top that says I am running the latest version. There are no printers to select, the refresh button does nothing. pasting my activation code does nothing because there are no printers to select. I'm using windows 11. I've already turned off firewall in order to use the application. Do I need to use a different computer? Will it make a difference that this was the computer I used to install the firmware?