Thanks for reply, its brand new printer buy for DTG. so buy chipless firmware and replace new chipless firmware. also activate then replace with ciss cartridge and fill white ink (CWWYMB FOLLOW THIS SEQUENCE)after that use acro rip 10.3 . when give print color with whit ink then white ink not coming, just color print come out on film. basically i tried to resolve the problem but not understand what's wrong with process. please help out this problem and give solution or guide me