Leaderboard

Since you have not replied yet to my last message here, I have since removed and uninstalled all Epson related printers, fax etc. I then turned off my network router and tried to install the printer with a USB cable many times but could not. I then broke out a brand new printer USB cable, still had the factory wire on it, and tried it with that as well as tried several USB ports in the top and back of my desktop computer. All to no avail. At this point I had no way to print anything so I turned the network router on again and attempted to install it with the network router and it immediately worked. So now I have the printer installed with the computer seeing the 2 Epson listings of: EPSON WF-2850 Series (FAX)WF-2850 Series(Network) Default and the DYMO LabelWriter 450 Twin Turbo. I'm at a total loss as to how to get this to work as the upgrade installation program has no problem working with sometimes saying success and sometimes saying it failed, which some of your website areas say is OK. But the ACTIVATION still fails to show any printers. Apparently your program requires the printer to be installed with a USB cable, but I am unable to do this. This is frustrating after buying the key and extra bottles of ink to use only to not be able to use any of it. Can you please find a way we can work on this directly at the same time instead of me waiting days for your replies? I'd truly like to get this problem fixed as soon as possible. Thank you.