TerryM 0 Posted June 17, 2020 The online activation does not work! Can you help me solve this problem? Quote Share this post Link to post Share on other sites
Admin 3 Posted June 17, 2020 Good afternoon! Your printer has a unique firmware. You need to download a new file for WF5790. Try this one: https://inkchip.net/download/INKCHIP.net_Firmware_99_WF5790_v1.rar 1) Upload firmware which I sent. 2) Switch on in normal mode (just turn on button). Don't put printer in Program Update mode. No need to press few buttons while turn on the printer! The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed now in your printer! Quote Share this post Link to post Share on other sites
TerryM 0 Posted June 17, 2020 Thanks. I'll test it)) Quote Share this post Link to post Share on other sites
TerryM 0 Posted June 17, 2020 There's a new problem - Install Ink supply unit correctly. What should I do about it? Quote Share this post Link to post Share on other sites
Admin 3 Posted June 17, 2020 This means that firmware was not load successfully. Please check make sure you have download exactly this firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_WF5790_v1.rar Quote Share this post Link to post Share on other sites
Admin 3 Posted June 17, 2020 Also make sure that you turn it on correctly by pressing ONE button. Quote Share this post Link to post Share on other sites
TerryM 0 Posted June 17, 2020 Thank you. It was my fault. It's working well now. Quote Share this post Link to post Share on other sites
Falaque 0 Posted August 25, 2020 I'm having a problem like this. Please me. Quote Share this post Link to post Share on other sites
Admin 3 Posted August 25, 2020 Good afternoon! We will keep in touch with you by mail. Quote Share this post Link to post Share on other sites
Zdor 0 Posted December 17, 2020 Hello, I'm having trouble, can you help? I'm experiencing error 034841. Ink leak error. I checked everything and there was no leaks. please help. Thanks Quote Share this post Link to post Share on other sites
Admin 3 Posted December 18, 2020 Hi! I think humidity sensor gives printer that error. Try to dry or replace that sensor. Quote Share this post Link to post Share on other sites
pareshgh 0 Posted December 31, 2020 (edited) https://inkchip.net/download/INKCHIP.net_Firmware_99_WF5790_v1.rar 1) Upload firmware which I sent. 2) Switch on in normal mode (just turn on button). Don't put printer in Program Update mode. No need to press few buttons while turn on the printer! The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed now in your printer! >>> Followed these steps. I have also put the empty cartridges' that I have just bought. Ink is yet about to come via postal. I am getting below errors - - On Printer - Install the ink supply unit correctly While running the Serial number is recognized but it is asking for the "Input your SN" text box/? what shoudl be entered here? So, Kindly suggest on what am I missing here? Should I wait for INK to deliver and then Fill/Replace the cartridge? Or testing chipless is okay? Please suggest. Edited December 31, 2020 by pareshgh update. Quote Share this post Link to post Share on other sites
Admin 3 Posted January 5 Hi! You do not need to insert the serial number, you need to insert the activation key in this box. Quote Share this post Link to post Share on other sites
andrizeng 0 Posted January 25 Hi @Admin, https://inkchip.net/download/INKCHIP.net_Firmware_99_WF5790_v1.rar It worked for me, but got a small issue. All the screen have KS_, is a bit annoying (almost perfect) Do you know how to settle it? Thanks 🙂 Quote Share this post Link to post Share on other sites
Admin 3 Posted January 25 Try changing the language in the settings. Should help, let me know the result. Quote Share this post Link to post Share on other sites
andrizeng 0 Posted January 26 Hi @Admin Tried already but can't Thanks Quote Share this post Link to post Share on other sites
andrizeng 0 Posted January 26 hi @Admin look like the language selection gone. thanks Quote Share this post Link to post Share on other sites
Admin 3 Posted January 27 Hey, thanks for letting me know. How did you solve this? Quote Share this post Link to post Share on other sites
andrizeng 0 Posted January 28 (edited) Hi @Admin until now still can't solve the problem 😞 tried update to original firmware also same result. Please help me? how to solve this issue? Thanks Edited January 28 by andrizeng Quote Share this post Link to post Share on other sites