Epson XP-15000 Read Filed - 1 Error

[InkForce 0]

I ran the firmware update and it worked fine. Then when I ran the activation software and click on "activate online" button I am receiving this  error: "Read Filed - 1". This is frustrating because I sent an email to support and the email is not working, sent and whats app message and I didn't receive any response from the support team. Any help will be highly appreciated!!!

Edited June 17, 2021 by InkForce
screnshoot added

[Admin 16]

Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version.

Basic concepts of the solution:

- Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode.

- 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode.

- Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed.

- Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button.

Algorithm for solving the problem:

1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version.

2. Flash printer 99 with InkChip firmware in Firmware Mode.

3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1.

4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer.

5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display.

6. Flash the printer with Inkchip firmware in Recovery Mode.

7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip.

8. Activate chipless firmware with the Activation program.

https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar

This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: