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Hyuka

Software crashed after imputing code

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I started the process of downloading the software but just after I entered the code the software crashed on me and when I tried again it said that the key was already used. My printer is still in a error state for the waste tank.

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I went ahead and bought another code and it happened again. Although this time its unresponsive.

Capture.PNG

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On 5/1/2023 at 9:21 PM, Hyuka said:

I went ahead and bought another code and it happened again. Although this time its unresponsive.

Capture.PNG

Hello!
Please tell me your order number and printer model.
Did you install the Microsoft Visual C++ x64 and x86 2017-2022 packages? If so, please send me the screenshot from the download menu so I can see the exact date and time of packages and WIC reset utility were installed.

Thanks!

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ecco il mio numero ordine ei dati di installazione del visual c++.

Aiutami per favore!

Claudio

 

2023-05-31 00_07_59-Download.jpg

2023-05-31 00_10_39-Your Ink chip order has been received! - marra.claudio81@gmail.com - Gmail.jpg

Edited by Claudio

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It has to be installed 2 Microsoft c++ packages. Please wish all also 64x package.

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