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Chipless software isnt working properly. Waste Tank filled up then replaced it. after i went to do the normal maintenance and started getting error code, the error code went away after updating to the most recent inkchip firmware now im getting the message "Cartridge not installed correctly". 

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On 11/29/2022 at 1:12 AM, dweimer2012@gmail.com said:

Chipless software isnt working properly. Waste Tank filled up then replaced it. after i went to do the normal maintenance and started getting error code, the error code went away after updating to the most recent inkchip firmware now im getting the message "Cartridge not installed correctly". 

Hello!

Have you activated firmware successfully?

You should convince that installed the Chipless Firmware in NORMAL mode instead of UPDATE mode.

 

Please read the instruction from our website carefully:

 

https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf

 

Also, please watch the video guide from our official YouTube channel:

 

https://youtu.be/oF0DsDVPT7k

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