Martin3105 0 Posted October 23, 2022 I have upload the firmware and can only get as far as step 5 (select printer). My printer is connected by the usb and the system is unable to list my printer. I have turn both the printer and computer off many times to no avail. What am I missing? Quote Share this post Link to post Share on other sites
Admin 14 Posted October 23, 2022 Hello! This might be because there are too many printers on “Devices and printers” menu. That’s what might help you: turn off your printer, go to PC and remove all printers that may be in "Devices and Printers" menu, then turn your printer on, then open the software again and it might appear normally. Quote Share this post Link to post Share on other sites
Naomi 0 Posted April 3 Hi, i am having the same problem. i deleted the other printers and it still is failing. During the process though the printer says there's an update go to settings. is this possibly the firmware sending the printer info or is the printer trying to get the epson update? Quote Share this post Link to post Share on other sites
Admin 14 Posted April 7 On 4/3/2023 at 10:07 PM, Naomi said: Hi, i am having the same problem. i deleted the other printers and it still is failing. During the process though the printer says there's an update go to settings. is this possibly the firmware sending the printer info or is the printer trying to get the epson update? Make sure that you have turned off automatic printer updates in the settings. Quote Share this post Link to post Share on other sites
mrsc1993@gmail.com 0 Posted June 27 I'm having the same issue. won't finish downloading. stuck on 79% for hours. activation not responding. I can't get this program to work at all. I have 64 bit but this is a 32 bit download. Will that matter? Quote Share this post Link to post Share on other sites
Admin 14 Posted June 28 15 hours ago, mrsc1993@gmail.com said: I'm having the same issue. won't finish downloading. stuck on 79% for hours. activation not responding. I can't get this program to work at all. I have 64 bit but this is a 32 bit download. Will that matter? Hello! In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video please: https://youtu.be/oF0DsDVPT7k Quote Share this post Link to post Share on other sites
