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INKCHIP - Chipless & Adjustment Program Solution

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I have upload the firmware and can only get as far as step 5 (select printer). My printer is connected by the usb and the system is unable to list my printer. I have turn both the printer and computer off many times to no avail.   What am I missing? 

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Hello!

This might be because there are too many printers on “Devices and printers” menu. That’s what might help you: turn off your printer, go to PC and remove all printers that may be in "Devices and Printers" menu, then turn your printer on, then open the software again and it might appear normally.

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